The Throttle Build

The AI voice agent that answers your phone when you can't.

Your sales person is on a roof. Your CSR is on another call. It's 7:43 p.m. A homeowner with a broken AC calls. What happens next decides whether you book an $8,000 install — or watch it go to the company down the street.

Build cost
$5K – $12K
Timeline
3 – 4 weeks
Works with
Any FSM
Required first
The Roadmap ($1,000)

Every lead, answered in under sixty seconds.

01 / Voice

Answers the phone, 24/7

Every ring, every hour. Human-sounding, trained on your service area, pricing guardrails, and FAQ bank. Routes to a live CSR when the caller explicitly asks. Books appointments against your actual calendar.

02 / SMS

Responds to forms within a minute

Web form submitted at 11 p.m.? The homeowner gets a personalized text within sixty seconds confirming the request and offering a same-week appointment slot. No more "we'll call you tomorrow."

03 / Recovery

Catches the missed calls that already happened

Anyone who reaches voicemail gets an immediate text: "Sorry we missed you — here's a link to book." Turns a lost lead into a booked appointment while the homeowner is still on the couch.

04 / Integration

Works with your existing platform

ServiceTitan base, Housecall Pro, Jobber, FieldEdge, Service Fusion — or a patchwork of tools. We integrate with what you already have. No platform switch required.

A one-time build, priced to your complexity.

$5,000 to $12,000 one-time, scoped after the roadmap. The final number depends on integration complexity (single-FSM is cheaper than multi-tool), call volume (determines infrastructure costs), and customization depth (a multi-trade operation needs more FAQ training than a single-trade).

Optional monthly retainer after 90 days: $750–$1,500/mo for ongoing tuning, FAQ updates, and monthly performance reviews. Most clients keep it for the first year; some graduate to self-managed after that.

Compare

ServiceTitan Contact Center Pro runs $1,500–$3,000+/month on top of your existing ServiceTitan license. Over three years, a Throttle Build typically costs roughly one-third of the total — with the added benefit that you own the configuration, and can keep using it if you ever switch platforms.

Home services operators who know the math.

The Throttle Build pays back fastest for companies with:

  • $1M–$8M in annual revenue. Below $1M the ROI math gets tight. Above $8M you may genuinely need ServiceTitan's Contact Center Pro's full call-center features.
  • $500+ average service ticket, or $5K+ average installation. One missed install is one month of the build paid back.
  • 50+ inbound leads per week. Enough volume for the agent's coverage to meaningfully compound.
  • Leads dying after hours or during peak call times. If every lead gets answered live today, you don't need this.

If that's you, the economics usually land at: one additional booked install per month = 1.5x payback in the first thirty days.

From contract to live in three to four weeks.

Week
Phase
What happens
1
Scoping
Deep discovery call. We map every lead channel, pull 20 sample leads, and collect your FAQ bank.
1–2
Prompt engineering
We build the agent prompt with your FAQs, service area, and pricing guardrails.
2
Integration
Connect to your FSM via API. Set up form-routing. Configure SMS workflow.
3
Testing
We call the agent 20+ times covering edge cases. You approve every recorded interaction.
3–4
Soft launch
Agent handles only after-hours leads. You review every conversation for 7 days.
4
Full launch
Agent handles all inbound. Weekly performance review for the first 90 days.

Speed-to-lead, or nothing.

We're a speed-to-lead specialist. If your assessment surfaces problems outside that category — broken dispatching, inventory systems, QuickBooks sync, marketing automation beyond lead response, website rebuilds — we refer them to named implementation partners. We don't take referral fees from partners we wouldn't personally hire.

And we do not sell the Build cold. Every engagement starts with the $1,000 Roadmap so we can verify speed-to-lead is genuinely your top priority. Roughly 30% of roadmaps surface a different #1 priority, and in those cases we won't pitch the Build.

Start with the Roadmap.

Every Throttle Build begins with a $1,000 Roadmap assessment. If the assessment confirms speed-to-lead is your top opportunity, we'll scope the Build from there. If it doesn't, we'll tell you plainly and you keep the roadmap.

Book your Roadmap on the home page, or send us a note if you'd like to talk through fit first.
We reply within one business day.